The knowledge and skills required to successfully complete the CTP® Examination are determined by the results of a comprehensive job analysis study conducted by The NPTC Institute and for the position of Fleet/Transportation Manager.

The CTP curriculum established through the results of the Job Analysis, utilizing the 48 tasks, includes the following:

Finance

• Establish or manage financial goals, capital investment programs, budgets, and operating plans for transportation operations.
• Establish or manage a competitive, cost effective transportation operation.
• Direct or perform daily financial transportation activities.
• Measure and report financial performance against budget.
• Recommend allocations and/or adjustments to transportation budgets in response to changing conditions.
• Develop and implement new methods of cost control.
• Identify and establish additional revenue generating programs.
• Select and negotiate with suppliers and develop, award, and administer contracts for transportation operations.
• Proactively communicate the value and objectives of transportation.
• Establish financial policies and procedures to ensure alignment between company and transportation objectives.
• Negotiate equipment and lease prices.

Operations

• Establish performance standards and processes to optimize operations, increase customer satisfaction, and control costs.
• Implement performance standards and processes for optimizing operations, customer satisfaction, and controlling costs.
• Evaluate performance standards and processes for optimizing operations, customer satisfaction, and controlling costs.
• Direct the assignment and scheduling of vehicles, equipment, and personnel for optimal utilization.
• Establish performance requirements for personnel.
• Coordinate delivery needs with customer.
• Explore synergism of Compensated Intercorporate Hauling (CIH).
• Optimize company fleet and contract carriage relationships.
• Oversee outsourcing agreements for contracted services.
• Develop contingency plans to provide services in emergency situations.
• Evaluate technological advances; acquire and implement.
• Ensure compliance with tax, licensing, and permitting requirements.
• Ensure cost effective consumption of fuel.
• Coordinate transportation activities with other company functions.

Safety

• Establish company environmental, health, and safety policies and standards concerning transportation.
• Monitor and evaluate safety and environmental programs and training to ensure compliance and effectiveness.
• Develop and implement safety and environmental programs in conjunction with personnel training.
• Establish and manage environmental and safety regulations as they apply specifically to the facility.
• Provide assistance and information to resolve all fleet-related insurance claims such as vehicle accidents, OS (over, shortage, and damage), workers' compensation, hazardous materials, unemployment, property, etc.

Human Resources

• Plan staffing needs; hire and assign qualified employees.
• Train employees on policies and procedures.
• Monitor and report compliance with policies and procedures.
• Enforce compliance with policies and procedures.
• Maintain up-to-date personnel records.
• Audit driver qualification files.
• Establish and/or manage and/or negotiate employee compensation, incentive programs, and benefits for union and non-union personnel.
• Establish and monitor career development path for all personnel.
• Administer an employee performance evaluation program.
• Promote a work environment that is conducive to safety, productivity and employee retention.

Vehicle and Equipment Maintenance

• Establish vehicle and equipment requirements.
• Develop functional vehicle and equipment specifications in accordance with the company strategic plan.
• Establish guidelines for the acquisition, replacement, and deployment of vehicles and equipment.
• Manage the development, implementation, and upgrading of technology used in vehicle and equipment operations.
• Provide formal guidance on effective vehicle and equipment maintenance.
• Develop strategic programs to reduce maintenance costs and improve reliability of vehicles and equipment.
• Monitor and evaluate performance of vehicle and equipment maintenance personnel.
• Promote coordination between vehicle/equipment manufacturers and suppliers regarding the full range of maintenance-related issues and programs.

Click here to find all the documents you will need to learn more about the CTP program and to apply and study for the designation.