The knowledge and skills required to successfully complete the CTP® Examination are determined by the results of a comprehensive job analysis study conducted by The NPTC Institute and for the position of Fleet/Transportation Manager.

The CTP curriculum established through the results of the Job Analysis, utilizing the 48 tasks, includes the following:

Finance

  • Establish or manage financial goals, capital investment programs, budgets, and operating plans for transportation operations.
  • Establish or manage a competitive, cost effective transportation operation.
  • Direct or perform daily financial transportation activities.
  • Measure and report financial performance against budget.
  • Recommend allocations and/or adjustments to transportation budgets in response to changing conditions.
  • Develop and implement new methods of cost control.
  • Identify and establish additional revenue generating programs.
  • Select and negotiate with suppliers and develop, award, and administer contracts for transportation operations.
  • Proactively communicate the value and objectives of transportation.
  • Establish financial policies and procedures to ensure alignment between company and transportation objectives.
  • Negotiate equipment and lease prices.

Operations

  • Establish performance standards and processes to optimize operations, increase customer satisfaction, and control costs.
  • Implement performance standards and processes for optimizing operations, customer satisfaction, and controlling costs.
  • Evaluate performance standards and processes for optimizing operations, customer satisfaction, and controlling costs.
  • Direct the assignment and scheduling of vehicles, equipment, and personnel for optimal utilization.
  • Establish performance requirements for personnel.
  • Coordinate delivery needs with customer.
  • Explore synergism of Compensated Intercorporate Hauling (CIH).
  • Optimize company fleet and contract carriage relationships.
  • Oversee outsourcing agreements for contracted services.
  • Develop contingency plans to provide services in emergency situations.
  • Evaluate technological advances; acquire and implement.
  • Ensure compliance with tax, licensing, and permitting requirements.
  • Ensure cost effective consumption of fuel.
  • Coordinate transportation activities with other company functions.

Safety

  • Establish company environmental, health, and safety policies and standards concerning transportation.
  • Monitor and evaluate safety and environmental programs and training to ensure compliance and effectiveness.
  • Develop and implement safety and environmental programs in conjunction with personnel training.
  • Establish and manage environmental and safety regulations as they apply specifically to the facility.
  • Provide assistance and information to resolve all fleet-related insurance claims such as vehicle accidents, OS (over, shortage, and damage), workers' compensation, hazardous materials, unemployment, property, etc.

Human Resources

  • Plan staffing needs; hire and assign qualified employees.
  • Train employees on policies and procedures.
  • Monitor and report compliance with policies and procedures.
  • Enforce compliance with policies and procedures.
  • Maintain up-to-date personnel records.
  • Audit driver qualification files.
  • Establish and/or manage and/or negotiate employee compensation, incentive programs, and benefits for union and non-union personnel.
  • Establish and monitor career development path for all personnel.
  • Administer an employee performance evaluation program.
  • Promote a work environment that is conducive to safety, productivity and employee retention.

Vehicle and Equipment Maintenance

  • Establish vehicle and equipment requirements.
  • Develop functional vehicle and equipment specifications in accordance with the company strategic plan.
  • Establish guidelines for the acquisition, replacement, and deployment of vehicles and equipment.
  • Manage the development, implementation, and upgrading of technology used in vehicle and equipment operations.
  • Provide formal guidance on effective vehicle and equipment maintenance.
  • Develop strategic programs to reduce maintenance costs and improve reliability of vehicles and equipment.
  • Monitor and evaluate performance of vehicle and equipment maintenance personnel.
  • Promote coordination between vehicle/equipment manufacturers and suppliers regarding the full range of maintenance-related issues and programs.

Click here to find all the documents you will need to learn more about the CTP program and to apply and study for the designation.

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